Unplug all the telephones, computers, answering machines and satellite dishes from the telephone jack and electricty.
Plug one phone back in and see if dial tone has returned.
If there is still no dial tone and you have a Network Interface device (NID) on the outside of your home that can be opened, unplug the wire inside and plug a phone directly into the jack in the NID box.
If you have dial tone and can place a call, there is a problem inside. Once you have completed the previous steps and the problem persists, then report the problem to our business office. If it is after hours, leave a message and our service technicians will be paged.
If there is still no dial tone and you have a Network Interface device (NID) on the outside of your home that can be opened, unplug the wire inside and plug a phone directly into the jack in the NID box.
If you have dial tone and can place a call, there is a problem inside. Once you have completed the previous steps and the problem persists, then report the problem to our business office. If it is after hours, leave a message and our service technicians will be paged.

